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Hewlett-Packard (HP) has announced a voluntary recall of certain laptop chargers after reports of a potential fire hazard. The recall affects specific models of HP laptop chargers sold worldwide between [date range], totaling approximately 1000 units.
According to HP, the affected chargers have been found to overheat during use, posing a risk of fire and burn hazards. While no injuries have been reported thus far, HP is urging customers to immediately stop using the recalled chargers and to contact the company for a free replacement.
Customers are advised to check the identification label on their laptop charger to determine if it is part of the recall. The affected chargers can be identified by their model numbers, which can be found on the label. HP has also provided a list of affected models on their website for reference.
In a statement, HP emphasized its commitment to customer safety and apologized for any inconvenience caused by the recall. The company is working closely with regulatory authorities to address the issue promptly and ensure the safety of its customers.
Customers who own an affected charger are encouraged to visit HP’s website or contact their customer support hotline for further instructions on how to receive a replacement charger. HP assures customers that the replacement chargers have undergone rigorous testing to meet safety standards and should not pose any risk of overheating or fire hazard.
As of now, HP has not disclosed the specific cause of the charger malfunction but assures customers that investigations are ongoing to identify the root cause and prevent similar incidents in the future.
